FAQs

Bat length is measured in inches from to knob to cap. We recommend swinging bats with different lengths to determine what's right for you. Seek advice from coaches and experienced players to observe your swing to help you choose an appropriate bat length for you.

Drop weight is measured in ounces and calculated based on bat length in inches. The length of bat minus the bat's weight is the drop weight. Example 34 in. bat at a drop (-2) is 32 oz. In general, high school-aged players swing drop (-3) bats. A 12 or 13-year-old may swing a drop (-5), and younger players may go down to a drop (-8) or (-10).

The ink dot test shows you how straight our grain is. Like most bat makers, we want to show the customer that our wood grain is straight and that it will do a great job for you.

If you are not completely satisfied with your purchase, you may return it within thirty (30) days from the day you received your bat (purchase/date of receipt). Please review our refund policy.

When ordering a custom bat, the customer needs to be as explicit as possible when describing what you want us to make you. If you need to, please call us and be very detailed.

If the spelling on the bat doesn't match the name from the order form, I'll make you a new bat.

We cup the end of the bat to create the most appropriate balance for the customer. If you want a more end-loaded bat, we (you and I) may determine to not cup the bat. Most times, I cup the end of the bat to create the customer's desired weight for their bat.

Bat orders are fulfilled in the order in which they are received. Most orders are fulfilled within a week of the order being finalized.

If you live in central Illinois, you are more than welcome to swing by and pick up your bat in Normal, IL.

When ordering a custom bat, the customer needs to be as explicit as possible when describing what you want us to make you. If you need to, please call us and be very detailed.

We are a small, family-owned company. The owner reads and responds to every email, Instagram message, and text message. He answers every phone call for Razorbill Bats. If you have an idea that seems too big for a simple message or too elaborate to fit onto the order form, send me a message on Instagram or an email at razorbillbats@gmail.com.

Contact us to arrange returning it to us so we can get you the correct size.

Hats are a "One Size Fits All". If it still doesn't fit, send me a message and we can work something out.

Reach out to us and we can look into it. We obviously want you to receive your order.